Shipping/Returns

shipping

Most stock orders are shipped 24-48 hours after the receipt of the order.

Expedited service is also available as an option on most stock orders with the additional cost being calculated into the shipping charge. Flagpoles and certain packages exceeding 5 feet in length may be higher than the displayed costs on the Shopping Cart. If this applies, you will be contacted by a Customer Service Rep before the order ships to confirm. Additional charges will be added at the time of shipment.

Most orders will be shipped UPS Ground in the continental United States. Please note that UPS counts the next day after their receipt of package as day one. Standard ground delivery is usually 2 to 5 business days, Monday thru Friday. If you need an item in a speedier time, contact us at 1-800- 995-3524 to notify us. All packages shipped outside the continental 48 states via Air only. Our inventory levels vary depending on demand.

For Saturday shipping, or to confirm availability and expected delivery times, contact The Flag Loft at 800-995- 3524 or [email protected].

Holiday Shipping

All orders for holidays must be placed 7-10 working days before the holiday date by 12:00 pm CST. Expedited shipping may be required after the cut date to insure delivery. Shipments are not guaranteed by our shipping provider, UPS. This applies to all items in stock. Items not in stock will be back ordered. Call us at 1-800-995-3524 to check for availability.

International Shipping

The Flag Loft ships internationally. Items shipped out of the continental U.S. will be shipped “Best Way”. International rates will vary from Shopping Cart quotes. Please e-mail [email protected] with any questions.

Returns

Need to return an item? Just download our form and follow the listed instructions. It’s quick, easy, and hassle-free!

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ABOUT Flag Loft

Exeeding customer expectations, every time

The Flag Loft was established in 1990 with a goal to manufacture quality banners, flags, soft signage and give exceptional customer service; making our clients a priority. We began by specializing in appliqué flags and banners and expanded to include: digital print, wall and floor graphics, flag poles, street pole banners, hard signage and exhibit designs.

More about us